Thursday, March 17, 2011

2011 CUSTOMER CARE AWARDS - CATEGORY SPONSORS

Hello Everyone,

As promised earlier today, we have added a "Download Entry Form" button to the Customer Care Awards page on the website. For those of you who would prefer to continue to submit your nominations in the traditional way, by post or email, you now can.

The option is there for you to submit on-line, BUT, please remember that you must prepare your answers prior to going on-line as there is no provision to save a "partly completed" nomination. You will loose your content if you try to. You could prepare your answers in a word document and then cut and paste into the on-line form and this will be safe.

Click here to proceed to both options for submitting your nomination.

As per my email to you all earlier today, I'm very excited to have been inundated with offers from accredited businesses wanting to sponsor categories for the 2011 Awards.

As I have received far more offers than there are categories, I have taken the offers on a "first in, first served" bases as this is the only fair way I can think of doing this.

I have attached a pdf of the successful offers and will invoice those businesses in the near future once the over-all number of categories has been confirmed.

Category Sponsors

I'd like to thank everyone once again for your great support and enthusiasm. 

Kind Regards.

Rachel Ross
Customer Care Program Coordinator

Tuesday, March 15, 2011

Good Afternoon Everyone,

Thank you to all those who attended the 2nd InSync Networking Function for Customer Care & Journey of Flavour last night. The event was hosted by Modishe at Wauchope. I'd like to thank Bev Watson, Culinare @ Modishe for the wonderful array of food she prepared for all, Kate Thompson, Modishe Espresso and Rex & Carolyn Fowler for their efforts in accommodating everyone on the evening.

Local Bago wine was enjoyed whilst watching a short but fun bit of entertaining magic c/- Troppo Bob!

Thanks to Louise & Jay from Focus Magazine for once again providing the lucky door prize of 1 full page Focus profile on your business. Keep a watch out for this in the May issue of Focus when the new owners of Telegraph Retreat, Roger & Melanie Marshall, take advantage of this opportunity valued at $1,424.50. Congratulations guys!

Thank you also to Bob Knuckey & Christine Lowder of Moisture Cure and again to Bev Watson, Culinare @ Modishe for standing up and giving us all an insight into their hopes, dreams, plans, hurdles, challenges, secrets and successes of customer care.

At these networking evenings if we gain just one thing from the interaction of other members then it has proved beneficial.

For those of you who were in attendance last night, I promised to send a link of the "bloopers reel" from the 2010 Customer Care Service Excellence Awards as we had a bit of a technical (internet) problem with getting it work properly last night.

Here it is.
BLOOPERS REEL!

Stay tuned! I'll be in touch again very soon.

There's so much coming up!

Kind Regards.

Rachel Ross
Customer Care Program Coordinator