Tuesday, February 8, 2011
IT'S TIME! YOUR CHANCE TO SHINE!
Hello Customer Care Accredited Members,
Nominations for the 5th Customer Care Service Excellence Awards are now officially open!
Don't delay in starting your submission as entries close on 25th March 2011 (just a little more than 6 weeks away).
These awards are assessed in terms of how well the submission addresses the criteria. This is not a popularity contest but rather an evaluation of the way in which the business and its staff meet service excellence standards and the road to continuous improvement.
Customer testimonials are encouraged as a means of supporting the claims made in the submission.
Click "Annual Service Excellence Awards" to learn about the process.
Before you begin your submission, have a read of some helpful tips and hints on how to make your submission stand out from the rest.
Anyone needing guidance with your submission, please feel free to contact me either by email or call me on 6581 8036.
This year is our 5 year milestone so the Awards will be even bigger and better.
Click on the link to view photos of previous awards evenings, winners & finalists.
Although online submissions are our preferred method of receipt, hard copy/posted submissions are also welcome. Everyone is invited to enter.
I look forward to receiving your submission.
RACHEL ROSS
Customer Care Program Coordinator
Nominations for the 5th Customer Care Service Excellence Awards are now officially open!
Don't delay in starting your submission as entries close on 25th March 2011 (just a little more than 6 weeks away).
These awards are assessed in terms of how well the submission addresses the criteria. This is not a popularity contest but rather an evaluation of the way in which the business and its staff meet service excellence standards and the road to continuous improvement.
Customer testimonials are encouraged as a means of supporting the claims made in the submission.
Click "Annual Service Excellence Awards" to learn about the process.
Before you begin your submission, have a read of some helpful tips and hints on how to make your submission stand out from the rest.
Anyone needing guidance with your submission, please feel free to contact me either by email or call me on 6581 8036.
Feedback, increasing numbers of nominations and attendance levels strongly suggest that the Customer Care Service Excellence Awards is becoming an extremely highly regarded event for this area.
Be sure to keep Friday, 1st July 2011 free to attend the awards evening and showcase how your business excels in Customer Care.
Click on the link to view photos of previous awards evenings, winners & finalists.
Although online submissions are our preferred method of receipt, hard copy/posted submissions are also welcome. Everyone is invited to enter.
I look forward to receiving your submission.
RACHEL ROSS
Customer Care Program Coordinator
Thursday, January 20, 2011
Welcome to the exciting new Customer Care Program Newsletter - Look What's Coming Up!
Hello Customer Care Program Members!
Well, it's finally here. As one of the many benefits to be received by accredited businesses during 2011, I'm very happy to announce the launch of the new, improved, interactive, user friendly website.
I invite you all to have a play, click on all the pages and let me know what you think.
Remember that the new Value Added Training schedule is now out and registrations are being taken for February & March courses.
Well, it's finally here. As one of the many benefits to be received by accredited businesses during 2011, I'm very happy to announce the launch of the new, improved, interactive, user friendly website.
I invite you all to have a play, click on all the pages and let me know what you think.
Remember that the new Value Added Training schedule is now out and registrations are being taken for February & March courses.
Managing Customer Service;
Sales Fundamentals;
Customer Care Fundamentals; and
Dealing with Customer Complaints
Course outlines also available.
2011 Customer Care Service Excellence Awards
Nominations open Friday 4th February!
Entrants need to be aware that there is no provision to save a draft half way through their awards submission and return to it at a later stage. Entrants will need to enter all information in one sitting once prepared.
Keep caring for your customers!
Kind Regards.
Rachel.
Entrants need to be aware that there is no provision to save a draft half way through their awards submission and return to it at a later stage. Entrants will need to enter all information in one sitting once prepared.
Keep caring for your customers!
Kind Regards.
Rachel.
_____________________________________________
RACHEL ROSS
Customer Care Program Coordinator
Ph: 6581 8036
Economic Development - Port Macquarie-Hastings Council
ECONOMIC DEVELOPMENT "SERVICE To The MAX"
Tuesday, October 19, 2010
Welcome
Welcome to The Customer Care E-Newsletter.
We will update this monthly with news and events that are relevent to our members.
Soon to come will be our new website.
We will update this monthly with news and events that are relevent to our members.
Soon to come will be our new website.
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