Thursday, January 20, 2011

Welcome to the exciting new Customer Care Program Newsletter - Look What's Coming Up!

Hello Customer Care Program Members!

Well, it's finally here. As one of the many benefits to be received by accredited businesses during 2011, I'm very happy to announce the launch of the new, improved, interactive, user friendly website.

I invite you all to have a play, click on all the pages and let me know what you think.

Remember that the new
Value Added Training schedule is now out and registrations are being taken for February & March courses.
The first course is scheduled for the 15th of February
Choose from the following:
Managing Customer Service;
Sales Fundamentals;
Customer Care Fundamentals; and
Dealing with Customer Complaints

Course outlines also available.

2011 Customer Care Service Excellence Awards
Nominations open Friday 4th February!

Entrants need to be aware that there is no provision to save a draft half way through their awards submission and return to it at a later stage. Entrants will need to enter all information in one sitting once prepared.

Keep caring for your customers!

Kind Regards.

Rachel.
_____________________________________________
RACHEL ROSS
Customer Care Program Coordinator
Ph: 6581 8036         
Economic Development - Port Macquarie-Hastings Council             
ECONOMIC DEVELOPMENT "SERVICE To The MAX"