Tuesday, February 8, 2011

IT'S TIME! YOUR CHANCE TO SHINE!

Hello Customer Care Accredited Members,

Nominations for the 5th Customer Care Service Excellence Awards are now officially open!

Don't delay in starting your submission as entries close on 25th March 2011 (just a little more than 6 weeks away).

These awards are assessed in terms of how well the submission addresses the criteria.  This is not a popularity contest but rather an evaluation of the way in which the business and its staff meet service excellence standards and the road to continuous improvement.

Customer testimonials are encouraged as a means of supporting the claims made in the submission.

Click "Annual Service Excellence Awards" to learn about the process.

Before you begin your submission, have a read of some helpful tips and hints on how to make your submission stand out from the rest.

Anyone needing guidance with your submission, please feel free to contact me either by email or call me on 6581 8036.

Feedback, increasing numbers of nominations and attendance levels strongly suggest that the Customer Care Service Excellence Awards is becoming an extremely highly regarded event for this area.

Be sure to keep Friday, 1st July 2011 free to attend the awards evening and showcase how your business excels in Customer Care.

This year is our 5 year milestone so the Awards will be even bigger and better.

Click on the link to view photos of previous awards evenings, winners & finalists.

Although online submissions are our preferred method of receipt, hard copy/posted submissions are also welcome.  Everyone is invited to enter.

I look forward to receiving your submission.


RACHEL ROSS
Customer Care Program Coordinator