Friday, April 8, 2011

THE JUDGING HAS BEGUN ...!

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Good Afternoon Accredited Customer Care Members

Well, a fantastic effort has been made by all the accredited Customer Care businesses who have entered into this year's Customer Care Service Excellence Awards.  Nominations closed on Friday, 25th March and the standard of nominations has yet again excelled.





THE JUDGING HAS BEGUN!If your business has been nominated for the Customer Care Service Excellence Awards this year, you will be mystery shopped and judged sometime over the coming weeks. Stringent marking criteria is being adhered to by the judging committee making the competition even tougher.


As we had anticipated, the number of entries in the Professional Services category were exceptional, so we now have two Professional Services categories being:


Professional Services - Financial; and
Professional Services - Non Financial

Click on this link to see all 9 categories and their sponsors.

Also presented at the Awards Ceremony is the following:



"Excellence in Service to the Business Community Perpetual Award"
Kindly sponsored by the Holiday Coast Credit Union
(This award recognises the exemplary service of an individual to the business community. The recipient will have made, over the last year, a remarkable contribution to business in Port Macquarie-Hastings. This person will been driven by an overwhelming desire to see this local are continue to develop and to maximise its business potential).










What's new this year?
Inaugural "Hall of Fame" induction ceremony.
An exciting addition to the 2011 awards brings the introduction of the Inaugural Customer Care Service Excellence Awards "Hall of Fame". Accredited business who have participated in and been named the winner of a their relevant category 3 or more times since the inception of the CCSEA's, will be publically applauded and inducted into the Hall of Fame! These businesses will be promoted as "the best of the best" in Customer Care. Who will they be?

Come along to the Customer Care Service Excellence Awards on Friday, 1st July 2011 to find out. Everyone is welcome.